10.20.2020 Dear Loyal Guests- It has been about 7 months since my last personal email was sent. A lot has transpired since then and I wanted to send a brief update about the restaurant and reiterate the steps that we have taken to ensure your dining experience is exceptional, and above all, safe.
First, I want to personally thank all of our guests who have dined in or ordered their meal to go with us. The past 7 months have been challenging for not only Bistro 83 but also the restaurant industry as a whole. Just about every small business in the industry is struggling right now. In fact, the latest industry estimates suggest that over 50% of all restaurant operators in the country may shut down by the end of 2021. However, the support we have received from our local community has been nothing short of amazing! In turn, I’m thankful that we are able to service our community by providing an exceptional dining experience at a tremendous value. We realize that our guests are going through their own struggles as well so we appreciate every dollar you spend at Bistro 83.
Ultimately, Bistro 83 has been a successful business for the past 7+ years because of our guests and our employees. I believe that we have the best team of employees of any restaurant in the area. They are well-trained, smart, and adaptable to any situation as this coronavirus period has shown. I don’t think you will find a better dining experience in the area than at Bistro 83. To illustrate that, we were recently awarded Wine Spectator’s 2020 Award of Excellence for our exceptional wine list.
Lastly, as we gear up for the winter months, there is a lot of doom and gloom in the restaurant industry about what these next few months may hold. I can tell you that our team and I do not plan to go down without a fight. In fact, we have no plans to go down at all! My optimistic view is that we will all be celebrating with a nice glass of wine next year when the restaurant is at full capacity! For now, I want to emphasize again the various safety-related procedures that we have in place. Above all, our mission is to keep our guests safe and healthy. We also ask the same courtesy from you: if you are sick or not feeling well (or have been in contact with someone who is sick), please do not come into the restaurant. You can view the full list of our safety procedures by visiting our website: https://bistro83.com/safety-protocols/
Thank you again for your support,
William “Bud” Hagy, Bistro 83 Owner
3.17.2020 Dear Friends- As the number of Coronavirus cases in the U.S. increases, Bistro 83 has taken immediate and enhanced precautions to ensure we are delivering the best and safest dining experience to our guests.
Since opening our doors more than 6 years ago, our goal has been to create a fun dining experience by serving high-quality food and drinks and employing knowledgeable and friendly team members. To that end, cleanliness and food safety has always been a top priority. This is one of the reasons why we required our management staff to attend and complete the Ohio Department of Health Manager Food Protection requirements specified in the Ohio Administrative Code and the Servsafe Certification Program. These certifications are in addition to the usual strict guidelines and auditing standards implemented by the local governing health department administrations.
To build on our tradition of operational excellence, we have immediately implemented the following measures to ensure the safety of our customers and team members:
- Reviewing existing procedures to ensure compliance with the Center of Disease Controls’ (CDC) guidance related to the Coronavirus
- Increasing depth and frequency of cleaning processes in all reception, kitchen, and dining areas including door hardware, light switch plates and bathroom fixtures
- Increasing the distance between dining tables and chairs to reduce guest proximity
- Removing existing menus in favor of single use, recyclable versions
- Capping total number of guests every night to reduce crowding
- Mandatory hand washing by team members after any interpersonal contact
- Preventing any sick employees from working; since opening, Bistro 83 has implemented a paid time off policy for its team members which they can use as needed
The trajectory of the Coronavirus issue is certainly concerning for everyone in the restaurant industry. It is critically important for the entire restaurant community to remain healthy, financially and otherwise. For the safety of our customers and team members, we ask that you please do not visit Bistro 83 if you are sick.
William “Bud” Hagy, Bistro 83 Owner
11.11.2019 Bistro 83 is excited to announce that we have completely overhauled our wine list and changed our wine bottle pricing strategy. First, we have rotated in over 70 new wines as selected by our resident Sommelier, Jim Fink. We are also excited to announce that most wine bottles will now be priced at $10 over the suggested retail price (this excludes bottle prices for glass pour wines which will stay the same). For reference, the industry average wine bottle markup is around 2x to 3x above retail pricing. This will create significant savings for our customers, particularly on the mid-tier and high end bottles. We want our customers to try different wines and we think customers will be more apt to do this with this new pricing strategy. We are also eliminating our Tuesday Half Off Wine Night as a result of these changes. So,come in to Bistro 83 and ask one of our servers (or Jim if he is in) for suggestions on a great bottle wine that will pair well with your meal. See our menu located here: https://bistro83.com/wine/